Welcome
Dotti Linderman BSN, RN, OCN, CCM
Unique, diverse skillset acquired through years of experience in almost all areas of the healthcare industry.
CLINICAL AND OPERATIONAL SKILLSET
CLINICAL TRIAL PROGRAM DEVELOPMENT
Experienced in:
- Developing an operational plan to conduct and manage a robust and competitive clinical research oncology portfolio with a focus in Precision Medicine.
- Identifying equipment required to effectively establish Clinical Research Services
- Developing policies and standard operating procedures necessary for effective operations of the program
- Recruiting, supervising, mentoring and directing activities of clinical research personnel
SALES PROFESSIONAL
- Specialty Pharmacy: Excelled in all aspects of sales including territory management, account management, customer service, marketing, and strategic planning.
- Consistently exceeded monthly and quarterly targets that lead to the receipt of multiple top performer awards.
- Leveraged existing relationships in addition to cultivating strong working relationships with key physician practices and relevant office personnel.
- Oncology Director: Spearheaded expansion into non-oncology infusions to support volume needed for GPO and rebate pricing of high-cost drug inventory.
- Developed specialty-specific order forms and marketing materials including Rheumatology, Primary Care, Dermatology, Neurology, and GI. This ensured a smooth referral, insurance authorization, and treatment process.
- Increased infusion volume by 150% in the first month of expansion.
IT: EMR implementation and interface expert
- EMR development, including, building chemotherapy protocols, physician order sets, drug formulary creation/management, and IT interface implementation.
- Has been subject matter expert for all EMR and interface troubleshooting after go-live after multiple new EMR launches.
- Has developed detailed troubleshooting guides and trained the IT department and service desk to improve first-call resolution and prevent delays in patient care.
- The facilitated project for the development of the interface between EMR and Imaging, dispensing cabinets, and lab systems.
ALL THINGS HR
Experienced in:
- creation of new job descriptions, job profiles, clinical competency, onboarding, and training plans for clinical and non-clinical staff.
- recruitment, interviewing, hiring, onboarding, and training plan development of physicians and advanced practice providers
- Collaborated with the education and training department to ensure all plans were documented for future hires.
REVENUE CYCLE IN COMPLEX SPECIALTIES
- Educated organization on crucial differences in the Oncology revenue cycle and other specialties.
- Developed and refined revenue cycle processes, and AR auditing tools.
- Assisted in the creation of a profitability margin tool to identify zero and underpayments of high-cost drugs that can cripple a community practice.
- Created onboarding, training plans, and PowerPoint for authorization staff and financial counselors
STATE OF THE ART FACILITY DESIGN
- Assisted in the design and development of five outpatient facilities that included exam rooms, offices, labs, infusion rooms, and pharmacies.
- Selected color palets for flooring/paint/furniture
- Researched and selected all equipment, and supplies for all sites.
- Led team designing the layout, specifications, and equipment needed to build each location's pharmacy to USP 800 standards.
- Experienced in CLIA requirements and licensure for on-site Labs.
- Negotiated contracts with supply vendors and contractors.
- Created all operational and clinical SOPs, policies, procedures, and clinic workflows for the entire Oncology service line.